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Contact Us

Sales and Enquiries 

All new sales and general enquiries should be directed to:

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We are an online business designed to deal with your EMAIL queries more effectively and efficiently than traditional telephone. All email is trapped and processed by our staff so you can be assured of a timely response and nothing short of excellent service.

 

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Order Status

We are aware that it can be frustrating if your order doesn't arrive when you expect it to. There are many reasons why this may happen from time to time however these instances are very infrequent. Either way, we would like to assist you with any order status queries. Don't hesitate to kindly request an order status update by emailing us at:

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Postal Address

Our postal address is as follows:

Import Scene
PO Box 2229
Clarkson
WA 6030

Please read our general policies page regarding return and refunds before sending any goods to our address. Returns that have not been previously authorised for a refund will not be returned or refunded.

 

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No Phone?

As we are a dedicated online service only we do not provide ordering or support via telephone.

Although some people may prefer this type of contact we can assure you that we can provide a much better service through our online systems and email.

The money we save in telephone operator costs and infrastructure is passed on to you in product savings!

Please instead contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it  with your enquiries.

 

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Customer Feedback

  1. "Just want to thank you, you are a legend, if only everyone knew how to run a business like you!!! I will definitely be doing business with you again!!! Many Thanks."|O. Tyson|


     

     

     

  2. "Thank you very much for all your help and continual contact, it is consolation that you have gone out of your way to make a customer feel content. Once again i'm overwhelmed by the great customer support I receive each time I deal with your business."|D. Wright|

  3. "Legendary service!! seriously, i cant get over how quickly you guys operate."|A. Ejazz|

  4. "Thank you ..., I do appreciate your honesty and comments..."|M. Van Jaarsvel|

  5. "I have just received what I ordered. Very prompt service and delivery. I shall be using you in future to order parts for my car.|M. Mason|

     

  6. "...I know where I'm getting my parts from now on and I have let my mates know what great service you give ....thanks again !!!!"|J. Bond|

  7. "Thank you for all of your help, No doubt I will be ordering more product from you in the near future..."|P. Cohen|

  8. "....I am sure to buy off your website again because of your customer service and prompt reply's with the emails..."|J. Shiong|

     


     

     

     

  9. "Thanks again for your help mate. Will do business with you again in the future..."|I. Kwee|

  10. "Wow that is so awesome man, thanks for chasing that up - you're a champion. now that's what I call service! keep up the excellent work...."|P. Winwood|

  11. "Thanks for the great item, I received it amazingly fast and I love the steering wheel fantastic product fantastic service."|D. Meneguz|

  12. "Wow, that was a quick response and plus my order has already been shipped. It takes other aftermarket store to ship my parts in 5-7 days but this was fast. Thanx again .... and u really do u have great customer service. :)"|T. Prajapati|

  13. "Thank you for ensuring that the order arrived as stated, promptly.... I am assured through your customer service and replies via email that you are a reputable organisation.  Your name shall be spread throughout circles here positively indeed."|A. Pell|

  14. "Thanks... got it fine and looks great thanks for your assistance.."|J. Ellis|

  15. "All other customer service I come across has never come close to the service you provide and be as personal with the customer.  I have already recommended you to many friends for future purchases because obviously you take care of the people you deal with."|N. Van Dyke|

  16. "Thanks for da help and the pic... very helpful so that was a bit of good customer service..."|J. Shiong|

  17. "I Just want to let you know that I am very pleased with your products and will be quite happy to purchase more products from you in the near future."|J. Anderson|

  18. "...as a new customer to your business you have more than exceeded my expectations as far as customer service. I would quite happily recommend your business to collegues and friends of mine"|L. Stepan|

  19. "Thank you very much for the info on dash pieces you forwarded to me. Great service and much appreciated."|P. Berkhout|

  20. "Its hard to find help and advice so thanks very much for your help"|A. Ram|

  21. "I'm sure you'll be able to help me in the future.  I've already added you to my 'Favourites' list...Your customer service has been 'par excellence' "|P. Stap|

  22. "...wow - itz hard enuff gettin parts here locally cant believe I got my order from you guys so quick. peace out..."|M. Spicer|

  23. "Thanks, I appreciate the speed in which you've dealt with my order..."|B. Nordheim|

  24. "Thanks for getting back to me so quickly, ...Once again your service is top notch and I’m looking forward to the next purchase!"|Russ P.|

     

  25. "Thanks for the response, God I wish I had gone to you first!..."|J. Woodruff|

  26. "...I will definitely pass your company name on to others..."|N. Rooms|

  27. "...thanks for your great customer support, much appreciated!!"|S. Dunn|

Click, Buy, Dispatch!

We'll Satisfy You!