About Us
International Styling and
Performance
Import Scene was founded in 2002
and is an incorporated Australian Company (Import Scene Pty Ltd ABN: 47 113 414 529). The
Import Scene name and logo are registered Australian Trade Marks
to protect our quality brand.
Online Operations
Import Scene specialises in the
online supply of Japanese Vehicle Parts and Accessories through this ecommerce
web store. We are located in Australia and dispatch goods Nationally and
internationally to the UK, Ireland and New Zealand.
Our
choice to be a solely online operation is based upon reducing operational
expenses to a minimum to provide maximum savings to our customers when
purchasing online. Our online systems are set up so that customers can enjoy a
service that is BETTER than if they went to a store personally. We are
continually improving our online experience and back-end systems to provide
products, and achieve customer satisfaction, in a manner unequalled by other
online stores.
Our Philosophy
Our
online retail philosophy is simple. Customer Satisfaction is our first
priority. We are not happy unless our customers are and we are prepared
to pay for that satisfaction! Our refund policies and return process are
geared around achieving customer satisfaction and gaining loyal customers. We
pride ourselves in our competitive pricing, high stock availability, fast
delivery, pre-sales AND post-sales support. As a customer of Import Scene
satisfaction through service that is second to none are guaranteed. Our
second priority is commercial viability.
Approved Australian Distributor
We
are the SOLE approved Australian distributor for the Japanese Napolex brand
for supply to approved automotive dealers for the specific Levoc and Lonza
sub-brands.
We
are additionally an approved Australian distributor of HID Kits, automotive
bulbs and other automotive accessories.
All
other product brands we supply are provided at competitive retail and trade
pricing (to approved traders).
To
become an approved dealer or obtain trade pricing for our Distribution product
range please contact
sales@importscene.com.au
